Hearing Services in Kelowna and West Kelowna
At HearCare Audiology we combine the best of remote, phone, and in-person services to help you get the hearing aids you need. From scheduling to screening, to consultations, fittings, and repairs, we’ve optimized our use of the internet and phone to minimize the number of in-office visits and maximize client satisfaction.
To ensure your health and safety we follow all guidelines and protocols. Feel free to give us a call before coming into the office and we’ll go over our safety guidelines.
Scheduling
The best way to schedule an appointment is to give us a call or text us. We’ll answer any questions you may have, and determine what type of appointment you need and get you scheduled at your earliest convenience. If you’d like to schedule an appointment when we’re closed or are having difficulty getting through, you can always schedule your appointment online.
Hearing Testing
In-office hearing test in our awesome hearing booth is the best way to fully identify your specific type and levels of hearing loss. The accurate results will enable our expert providers to determine whether hearing aids can help you and what models are best suited to your needs. Much less, when you come in you can meet our stellar staff.
If you’re unable to come into the office or prefer not to, you can get your hearing screened at home. Call us and we’ll walk you through how to have your hearing evaluated at home.
Consultations
Are your hearing aids acting up? Or have they stopped working altogether? Many modern hearing aids allow for remote programming and troubleshooting. Call us to let us know what type of problems you are having and we can schedule an appointment or advise you on next steps.
Adjustments
Hearing aid fittings are crucial to ensure your hearing aids are working well. During an in-office visit we will check the overall fit, sound output, and programming of your hearing aid. If we’re unable to schedule an in-person visit, we offer remote programming and hearing aid adjustments. To make fitting your hearing aid even more convenient and faster, we offer a curbside option, where we fit the hearing aid on you in your car.
Hearing Aid Repair Services
Broken hearing aid? Need a repair? We make it easy. Simply call or text us and tell us what’s going on with your hearing aids. If we can’t solve the issue over the phone, we’ll schedule a repair service or provide you with instructions on how to use our curbside repair services. Call us for details.
